Testimonials

TESTIMONIALS

Hewes Fastener assists our clients in meeting the aggressive demands of today's economy. We do this by providing not just products but, viable solutions with measurable results. You don't have to take it from us how great we are to partner with, just read here what our customers have to say. We hope that in the near future we'll be hearing from you to add as our next testimonial.

 

"We have been in a strong partnership with Hewes Fastener for over 10 years. They provide us a vendor managed inventory and their service has far exceeded our expectations."
~ Andrew (Drew)

"Hewes gives us very good delivery and customer service. They also work closely with our engineers to provide technical assistance and real cost savings. As a result, Hewes is one of my very best suppliers."
~ Jody

"Hewes has a proven record as a valuable and reliable part of our supply chain.  Excellent customer service, on time delivery and competitive prices have made Hewes Fastener our "go-to" supplier for our entire fastener needs. Of our 2,800+ suppliers, only two proved themselves capable of implementing an effective vendor managed inventory program in our complex work environment and Hewes Fastener is one of the two."
~ Fred

 

Dear Mr. Waltzer,

I want to tell you a quick story of what your company did for me yesterday. I am the Manager at Cole Muffler/Mavis Discount Tire on West Ridge Rd in Greece. 2 days ago we had a young girl from out of town have her vehicle towed in yesterday with a wheel that fell off of her truck. There was slight damage to the front end of her truck from the incident that needed repair. She needed her vehicle because she had a job interview that she had to get to and the only thing standing in the way of her getting to that interview was we needed 6 specialized bolts to put her truck back together. I tried the dealerships with no luck, several big box stores and a few local distributers that were "wholesale only" that really didn't want to talk to me. One of those distributers recommended I try Hewes. After a short search I found your company. I was a bit disappointed when I walked in your front door yesterday and saw a sign "no retail sales". The woman behind the counter asked nicely if she could help me and I replied, "the sign answers my question". She asked specifically what I needed and I showed her a bolt to which she replied, let me see if we can help you. A short time later a gentleman came up and took the bolt and said that he would see what he could do. 5 Minutes later while I was reading your company article on the wall, he returned with 6 new bolts and said have a nice day. He wouldn't take any money as I thanked him. I realized that it was only a few dollars worth of bolts but he went above and beyond helping me and our customer that was in a bind. I soon returned to my shop and we finished the job on her truck. I went and picked her up and told her good luck on her interview. She called me later in the afternoon and stated that she indeed got that job she wanted. I realize that we are in a world that it is easy to complain but very rarely do employees get compliments. Well Mr. Waltzer, kudos to your staff. Your company is the kind of company that seems to really care about what they do. In closing, thank you again for your help.

 




 
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235 Mt. Read Blvd. P.O. Box 11330 - Rochester NY 14611-0330
Tel: 800-323-4624 - Tel: 585-235-7940 - Fax: 585-235-2947
E-Mail: info@hewesfastener.com
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